Lessons In Leadership Own the ‘No’ Have you ever had an idea that’s so awesome you just can’t wait to share it? Have you ever shared one of these incredible ideas only to have it shot down? I hate it when that happens. But here’s the thing. Don’t default to the obvious response of blaming the people who tell you ‘no;’ […] Written by BPH December 29, 2016October 26, 2020
We Are All Designers Living a Designed Life Do people still use wall calendars? I used to have one in my office, but it was supplanted years ago by some sort of digital assistant and eventually by my cell phone. I still remember, a bit nostalgically, how the physical act of flipping to that final photograph for the month of December provoked a […] Written by BPH December 15, 2016November 2, 2021
Lessons In Leadership We don’t learn from talking; we learn from listening {A Note to Readers: This is another in a series of blogs focused on Customer Experience that I am collaborating on with the amazing Katy Wild. I can always expect to learn something from Katy; I trust you will, too. ~ bph} American author Bryant McGill said “One of the most sincere forms of respect […] Written by BPH December 8, 2016October 23, 2020