Lessons In Leadership Own the ‘No’ Have you ever had an idea that’s so awesome you just can’t wait to share it? Have you ever shared one of these incredible ideas only to have it shot down? I hate it when that happens. But here’s the thing. Don’t default to the obvious response of blaming the people who tell you ‘no;’ […] Written by BPH December 29, 2016October 26, 2020
We Are All Designers Living a Designed Life Do people still use wall calendars? I used to have one in my office, but it was supplanted years ago by some sort of digital assistant and eventually by my cell phone. I still remember, a bit nostalgically, how the physical act of flipping to that final photograph for the month of December provoked a […] Written by BPH December 15, 2016November 2, 2021
Lessons In Leadership We don’t learn from talking; we learn from listening {A Note to Readers: This is another in a series of blogs focused on Customer Experience that I am collaborating on with the amazing Katy Wild. I can always expect to learn something from Katy; I trust you will, too. ~ bph} American author Bryant McGill said “One of the most sincere forms of respect […] Written by BPH December 8, 2016October 23, 2020
Thoughts from the Zeitgeist Time to Give Thanks On the second Monday in October and the fourth Thursday in November, Canadians and Americans, respectively, observe their annual Thanksgiving celebrations. Of course, a post-harvest ceremony to express gratitude for nature’s bounty is found in many countries and cultures. Celebrations date back at least to the ancient Greeks, who gave us the mythic Cornucopia. Even in […] Written by BPH November 22, 2016October 23, 2020
Early Lessons in Leadership You’re Not Fooling Anybody I’m sometimes perplexed and a bit put off when I see people making a big show about climbing the corporate ladder. You probably know the type—they tend to favor an elbows-out approach that blocks anyone else who might be trying to ascend. These are the people who load their plates with as much high-profile work […] Written by BPH November 16, 2016October 23, 2020
We Are All Designers American By Design Now that we know who the next President of the United States is going to be, some of us are disappointed and some are feeling pretty upbeat. But after months of speculation, we can at last stop wondering and move forward. Here’s something I fiercely believe. We have a responsibility as business leaders, as American […] Written by BPH November 10, 2016November 16, 2020