Early Lessons in Leadership Two Wrongs… Seeking reconciliation, not retribution. My mom always used to always say, “two wrongs don’t make a right.” I struggled with this as a kid … and as an adult, I admit that it’s still not easy to internalize. Pushing back is a reflex. Revenge feels like justice. Of course, intellectually, I know that instead of […] Written by BPH October 5, 2018October 23, 2020
Early Lessons in Leadership The Value of Valuing Others Early lessons in leadership – #3. One of the things I find valuable about taking time for reflection is that it helps us understand how we became who we are. The key values that shaped me as a leader can be traced to encounters that happened early in my career. Here’s a story about learning […] Written by BPH August 31, 2018October 23, 2020
Early Lessons in Leadership When “Sorry” Isn’t Good Enough A version of this article originally appeared in Entrepreneur If you know me, you know I believe in unconditional love. I believe we owe those who’ve messed up a shot at redemption. But what should we do when people fail to learn from and correct bad habits — when they act as if saying, “I’m sorry” […] Written by BPH August 10, 2018October 23, 2020
Early Lessons in Leadership Getting Schooled on Serious Matters Early lessons in leadership – #2 Here’s another lesson in leadership… from when I was just a punk kid running housekeeping for a major hotel chain. One of the supervisors who worked for me came in to complain that a housekeeper I personally liked was acting out: not putting washcloths in the rooms and generally […] Written by BPH August 3, 2018October 23, 2020
Early Lessons in Leadership You’re Not Fooling Anybody I’m sometimes perplexed and a bit put off when I see people making a big show about climbing the corporate ladder. You probably know the type—they tend to favor an elbows-out approach that blocks anyone else who might be trying to ascend. These are the people who load their plates with as much high-profile work […] Written by BPH November 16, 2016October 23, 2020