Thoughts from the Zeitgeist Make it Personal Is Not Just a Slogan Unforgettable experiences make the difference. {A Note to Readers: This is another in a series of guest blogs focused on Customer Experience from the amazing Katy Wild. Working with Katy, I can always expect to learn something; I trust you will, too. ~ bph} I recently attended an event in Atlanta and stayed at one of […] Written by BPH October 12, 2017October 23, 2020 Saving Bookmark this article Bookmarked
We Are All Designers Taking it Personally to Make it Personal How many times have you heard this: “Don’t take it personally!” This directive usually accompanies a statement that is offensive to our colleagues, our alma mater, or some other group we identify with, such as: “Don’t take it personally, but everyone I’ve met from your law firm is an entitled jerk.” How can you NOT […] Written by BPH September 15, 2016November 16, 2020 Saving Bookmark this article Bookmarked
