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  1. Lessons In Leadership

Looking For A Fight?

Don’t get angry. Don’t get even. Get real. Do you ever have the feeling that someone is trying to pick a fight with you, but you can’t quite figure out why? It’s a lot like the schoolyard bully — some big kid who’d pick on you in hopes you’d take the first swing, so he […]
Written by BPH January 23, 2020October 26, 2020
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  1. Lessons In Leadership

We don’t learn from talking; we learn from listening

{A Note to Readers: This is another in a series of blogs focused on Customer Experience that I am collaborating on with the amazing Katy Wild. I can always expect to learn something from Katy; I trust you will, too. ~ bph} American author Bryant McGill said “One of the most sincere forms of respect […]
Written by BPH December 8, 2016October 23, 2020
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