Lessons In Leadership Looking For A Fight? Don’t get angry. Don’t get even. Get real. Do you ever have the feeling that someone is trying to pick a fight with you, but you can’t quite figure out why? It’s a lot like the schoolyard bully — some big kid who’d pick on you in hopes you’d take the first swing, so he […] Written by BPH January 23, 2020October 26, 2020 Saving Bookmark this article Bookmarked
Lessons In Leadership We don’t learn from talking; we learn from listening {A Note to Readers: This is another in a series of blogs focused on Customer Experience that I am collaborating on with the amazing Katy Wild. I can always expect to learn something from Katy; I trust you will, too. ~ bph} American author Bryant McGill said “One of the most sincere forms of respect […] Written by BPH December 8, 2016October 23, 2020 Saving Bookmark this article Bookmarked
