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  1. Thoughts from the Zeitgeist

Get Schooled

Thoughts while visiting colleges with my daughter I really enjoyed the privilege of taking my middle daughter on a tour of potential colleges. She is a bright young woman with plenty of options; she is clear about what she’s looking for. That’s good, because, personally, I felt drawn to each school we attended. Not just […]
Written by BPH February 14, 2020May 6, 2021
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  1. Thoughts from the Zeitgeist

Knowledge is Power!

When data drives positive change, pain-points disappear. {A Note to Readers: This is another in a series of guest blogs focused on Customer Experience from the amazing Katy Wild. Working with Katy, I can always expect to learn something; I trust you will, too. ~ bph} Our Freeman family is widely known for the outstanding service […]
Written by BPH September 12, 2017October 23, 2020
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