Early Lessons in Leadership Getting Schooled on Serious Matters Early lessons in leadership – #2 Here’s another lesson in leadership… from when I was just a punk kid running housekeeping for a major hotel chain. One of the supervisors who worked for me came in to complain that a housekeeper I personally liked was acting out: not putting washcloths in the rooms and generally […] Written by BPH August 3, 2018October 23, 2020
We Are All Designers Mastering the Algorithm of Sameness and Difference #12 Design Your Own Madonna Curve This is an ongoing series, based on conversations with Bruce Mau, to help people working in the brand-experience medium embrace and apply the 24 Design Principles. I believe that spending time with these interrelated, non-linear habits of thinking can help us realize better outcomes — at work, in our […] Written by BPH April 13, 2018November 16, 2020
We Are All Designers Learning the language of Beauty Helps Us Find It #11 Compete with Beauty This is an ongoing series, based on conversations with Bruce Mau, to help people working in the brand-experience medium embrace and apply the 24 Design Principles. I believe that spending time with these interrelated, non-linear habits of thinking can help us realize better outcomes — at work, in our personal lives, […] Written by BPH March 30, 2018November 2, 2021
We Are All Designers There’s No Business Like Brand Experience Reflections on Exhibitions Day 2017 Whenever I get overwhelmed with work or frustrated that I can’t make things happen as quickly as I want (sound familiar?), I pause and ask myself if there’s something I’d rather be doing for a living. Is there an industry that’s more interesting? That touches more people? That affords a […] Written by BPH June 7, 2017November 16, 2020
We Are All Designers Time is the Currency Of Brand Experience Why technology isn’t the (only) answer When we consider the changes shaping our future, it’s natural to default to discussions about nascent technology. That’s an important factor, but it can distract us from the real point. I’m old enough to remember when the fax machine was the “it” time-saving equipment. Instead of waiting to mail […] Written by BPH May 17, 2017November 16, 2020
Lessons In Leadership Preparing For the Future – Part One Ensure a viable future by being the best we can be today. In February, at the UFI Global CEO Summit, I was a panelist on a session that explored the sustainability of the exhibitions industry and what we should be doing to prepare for the future. Frankly, it’s a conversation I have almost every day […] Written by BPH April 24, 2017November 2, 2021