Thoughts from the Zeitgeist Make it Personal Is Not Just a Slogan Unforgettable experiences make the difference. {A Note to Readers: This is another in a series of guest blogs focused on Customer Experience from the amazing Katy Wild. Working with Katy, I can always expect to learn something; I trust you will, too. ~ bph} I recently attended an event in Atlanta and stayed at one of […] Written by BPH October 12, 2017October 23, 2020