Lessons In Leadership All You Need Is Trust I totally believe that great leaders offer their people unconditional love — a safe place to learn, to grow, to take risks, and to become the next generation of great leaders. Sometimes, however, we have to work with people we don’t necessarily love. This can be a simple difference in personalities, interests and even politics. […] Written by BPH August 24, 2017October 23, 2020
Thoughts from the Zeitgeist How Important is It to Please EVERY Customer? Ask yourself – how many babies is it okay to drop? {A Note to Readers: This is another in a series of guest blogs focused on Customer Experience from the amazing Katy Wild. Working with Katy, I can always expect to learn something; I trust you will, too. ~ bph} In 2003, when Freeman launched an […] Written by BPH August 10, 2017October 26, 2020