Lessons In Leadership Rocks vs. Boulders: Clearing the Road to Success Because we live in times of exponential change, many business executives face the task of leading strategic organizational transformations. The best of these leaders are able to articulate a clear vision of what success looks like – spelling out the guiding tenets, strategic imperatives and value creators required to get there. But unfortunately, too many […] Written by BPH March 30, 2017October 23, 2020
Lessons In Leadership The Difference Between Managing and Leading Companies need both great managers and great leaders Which describes you best A. I get great satisfaction by checking things off my list and accomplishing tasks in a measurable way. If I can’t see that progress is being made, I’m restless and will poke around to get things moving again. I am good at supervising […] Written by BPH March 16, 2017October 23, 2020
Lessons In Leadership Serve AND Protect Your Customer Looking out for the customer’s best interest is always best. {A Note to Readers: This is another in a series of guest blogs focused on Customer Experience from the amazing Katy Wild. Working with Katy, I can always expect to learn something; I trust you will, too. ~ bph} You hear it everywhere – in the […] Written by BPH March 2, 2017October 23, 2020